Clik here to view.
Personalization: Just do it. But don’t overdo it
We, as customers have always wanted personalized services, whether we are buying something from a store or checking into a hotel for a stay. Services that satisfy our unique taste would make our life...
View ArticleClik here to view.
Note to banks: say “hello” to big data or “goodbye” to your customers
What is the most difficult task for a bank? Acquiring customers? Retaining customers? Growing share of customer wallet? No. Being customer centric is the most difficult task for any bank. But why is...
View ArticleHow life will be, if the Internet of Things becomes a reality
7 AM My morning alarm buzzed at 7 AM. But I remember setting my alarm for the usual 7.30. My smart phone then notified me of a minor accident on the route to my office, leading to traffic congestion...
View ArticleClik here to view.
Say goodbye to boring, automated tele-conversations
Panic! One can’t truly appreciate the sense of this word until you realize you have misplaced your wallet that has your credit cards! So, you frantically call home or office just to check whether you...
View ArticleClik here to view.
Personalization: Just do it. But don't overdo it
We, as customers have always wanted personalized services, whether we are buying something from a store or checking into a hotel for a stay. Services that satisfy our unique taste would make our life...
View ArticleClik here to view.
Note to banks: say “hello” to big data or “goodbye” to your customers
Originally appeared on Analytics Mag. What is the most difficult task for a bank? Acquiring customers? Retaining customers? Growing share of customer wallet? No. Being customer centric is the most...
View ArticleClik here to view.
How life will be, if the Internet of Things becomes a reality
7 AM My morning alarm buzzed at 7 AM. But I remember setting my alarm for the usual 7.30. My smart phone then notified me of a minor accident on the route to my office, leading to traffic congestion...
View ArticleClik here to view.
Say goodbye to boring, automated tele-conversations
Panic! One can’t truly appreciate the sense of this word, until you realize you have misplaced your wallet that has your credit cards! So, you frantically call home or office just to check whether you...
View Article
